ServiceNow announced its acquisition of Moveworks for $2.85 billion, combining ServiceNow’s workflow automation strength with Moveworks’ conversational AI and enterprise-search capabilities. The move accelerates ServiceNow’s push into agentic AI, embedding intelligent virtual assistants across IT, HR and customer-service workflows and reinforcing its role as a leading AI platform for business transformation.

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For the C-suite, leveraging ServiceNow drives sharper decision-making, scalable efficiency, seamless collaboration, enhanced employee & customer experience, robust risk & compliance management, and future-readiness through AI and innovation. By centralising real-time insights and automating workflows across IT, HR, finance and operations, ServiceNow empowers executives to move beyond operational firefighting and stay aligned with strategic growth, governance and innovation imperatives.
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